Cardholder Agreement

Card Issuance and Ownership

• The GiveBAC virtual card is issued by Stripe pursuant to a license from Visa U.S.A. Inc. or Mastercard International
• The card remains the property of the issuing bank
• You are authorized to use the card for legitimate purchases
• The card is non-transferable and for your personal use only

Card Usage and Authorization

Permitted Uses

• Purchases at merchants that accept Visa/Mastercard
• Online, in-app, and contactless (Apple Pay/Google Pay) transactions
• Recurring subscriptions and automatic payments

Prohibited Uses

• Cash advances or cash-equivalent transactions
• Illegal activities, gambling, or adult services
• Purchases for resale or commercial purposes
• Money transfers or cryptocurrency purchases
• Transactions in sanctioned countries

Transaction Authorization and Processing

When you use your GiveBAC card:

1. The merchant requests authorization for the transaction amount
2. We automatically calculate the round-up donation amount
3. Both the merchant amount AND donation amount are authorized
4. You authorize us to debit these amounts from your linked payment method
5. The merchant receives their payment amount
6. The round-up amount is held for transfer to your selected charity

Funding and Payment Methods

• You must link a valid U.S. bank account or debit card
• Sufficient funds must be available for both merchant and donation amounts
• Declined transactions due to insufficient funds may incur bank fees
• We do not provide credit; all transactions are debit-based

Card Security and Fraud Protection

Your Responsibilities

• Safeguard your card information, PIN, and login credentials
• Report lost, stolen, or compromised cards immediately
• Review transactions regularly for unauthorized activity
• Do not share your card with others

Unauthorized Transactions

Card Limits and Controls

• Monthly Donation Limit: Set and adjust in app settings (default: $100/month)
• Daily Transaction Limit: May be imposed for security purposes
• Freeze Card: Temporarily disable your card through the app
• Cancel Card: Permanently close your card and account

Donation Processing and Delivery

• Round-up donations are collected after each transaction
• Donations are batched and transferred to charities weekly
• You can track all donations in your transaction history
• Donations are final once transferred (non-refundable)
• We provide donation receipts for tax purposes

Merchant Disputes

For issues with purchased goods or services, contact the merchant directly. We are not responsible for the quality, delivery, or warranty of merchant products. However, we will assist with transaction disputes and chargebacks when appropriate.

Card Expiration and Renewal

• Virtual cards are issued with expiration dates
• We will automatically issue replacement cards before expiration
• Update your card information with merchants for recurring payments

Changes to This Agreement

We may modify this Cardholder Agreement at any time. We will notify you of material changes via email or app notification at least 30 days before the changes take effect. Continued use of your card after changes constitutes acceptance.

Contact for Card Issues